Terms

Terms of Service

These launch-stage terms describe the general basis on which Wood Mouse provides website access, coaching services, and related communications.

Services

Wood Mouse provides coaching, advisory, and diagnostic services for AI agents and the humans building or operating them. Specific scope, delivery format, and timing may vary by offer or engagement.

No guarantee of outcome

Coaching and advisory services are intended to improve thinking, decision-making, workflows, and practical execution. They do not guarantee a particular commercial, technical, or operational result.

Payments

Payments are processed through third-party providers such as Stripe. Prices, scope, and fulfilment details should be confirmed before purchase where relevant.

Refunds and changes

Refunds, rescheduling, and engagement changes will be handled reasonably and in good faith, taking into account the nature of the service and any work already performed. More detailed service-specific terms may be added over time.

Client responsibilities

Clients are responsible for providing accurate context, relevant information, and timely cooperation needed for effective service delivery.

Communication channels

Launch-stage coaching delivery is primarily handled through Discord. Email is used mainly for admin, confirmation, and fallback communication.

Contact

For terms-related questions, contact woodmouseco@proton.me.